Terms and Conditions

These Terms and Conditions were last updated on 25 October 2019.

References to “you”, “your”, or “user” refers to any person accessing this website (“Website”).

References to “we”, “us”, or “our” refer to Megzuri LLC (an entity validly established and existing under Georgian law, company ID number 405342623).

Please read the terms and conditions of this user agreement carefully. By accessing the Website, you agree to be bound by the terms and conditions below. Such terms and conditions are subject to change from time to time without notice, at our sole discretion, by posting them to the Website. Your continued access to the Website, or the use of the Website will constitute your acceptance of any such changes or amendments.

General Provisions

  • Your use of any service provided on this website – www.megzuri.ge, means that You agree to and accept the following legally binding Terms and Conditions. If You do not agree to be bound by these Terms and Conditions, You should leave this website and stop using Our services immediately. Please read these Terms and Conditions carefully before using the Website or any related services.
  • www.megzuri.ge (the “Website”) is operated by Megzuri LLC (a company validly established and existing under Georgian law, company ID number 405342623 (the “Company” or “We”). We are a team who have created an online booking website for hotels, hostels, homes and private rooms. On the Website we offer you services related to booking such accommodation (the “Service” or “Services”).
  • In addition to this Agreement, a separate Privacy Policy applies to Your use of the Website and the Service, and You should review it prior to using the Website or any of our Services. The Privacy Policy is provided on the Website and forms an integral part of this Agreement.
  • We may publish the Terms of Services in several languages to make the information more readily accessible to Users. In the event of a discrepancy between the various language versions of the Terms and Conditions provided on the website, the Georgian version shall prevail.
  • The terms and conditions of any integrated service suppliers on the Website shall complement these Terms of Services as long as they are not in conflict with this Agreement. By accessing integrated services, you agree to be bound by their terms and conditions. Should there be any discrepancy between these Terms of Services and any other user terms and conditions applicable to you through the use of this Website, these Terms of Services will hold prevalence in any legal relationship between You and Us.
  1. Introduction
    1. By registering with the Company and/or by using the Company's Services and/or by marking the "I accept these Terms and Conditions" box (or any other similar wording) You agree to be bound by the User Agreement in its entirety and without reservation. As such, the User Agreement constitutes a legally binding document between You and Megzuri and the Agreement shall govern Your use of our Services at all times.
    2. Megzuri Website, which is available online via Megzuri.ge, allows You to use our Services. We reserve the right to partially or entirely suspend, modify, remove or add to our Services at our sole discretion with immediate effect. Changes to our Services will be reflected on the Website.
  2. Acceptance and Amendments
    1. If You do not agree to any of the provisions of the User Agreement, You should immediately stop using the Website and the Services and cease access from Your computer and/or any other applicable devices.
    2. We reserve the right to amend, modify, update and change any part of the terms and conditions of the User Agreement from time to time. We will notify You of any such amendments or changes by publishing the new version of the User Agreement on the Website – Megzuri.ge. Any modified version of the User Agreement will take effect upon its publication on the Website. Your continued use of the Website and the Services after the aforementioned will constitute Your acceptance of the changes to the User Agreement. It remains Your responsibility to ensure that You are aware of the correct, up-to-date terms and conditions of the User Agreement and We advise You to check regularly for updates.
  3. Use of the Website
    1. You shall be responsible for obtaining and maintaining all mobile or desktop computer hardware, software, and other equipment needed to access and use this Website. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses or other malicious or harmful properties.
    2. You are strictly prohibited from unauthorized use of our systems or this Website, including but not limited to unauthorized entry into our systems, misuse of passwords, or misuse of any information posted to this Website. We may in our sole discretion terminate your access to or use of this Website, and to take any other action we deem appropriate, for any reason, including without limitation where we believe that you have not acted in accordance with the terms and conditions of this Website.
  4. Your Content
    1. You can use the Website and Services to upload and share content which relates to your specific needs with regard to the property you wish to offer or advertise. We take no responsibility or liability to the content you choose to upload or advertise. However, the freedom of uploading and controlling your content/data shall not be used at the expense of the safety and well-being of others or the integrity of our community and Website. You therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so).
      1. You may not use our Products to do or share anything:
        1. That breaches these Terms of Service, our content policies and standards and other Terms and Policies that apply to your use of this Website;
        2. That is unlawful, misleading, discriminatory or fraudulent;
        3. That infringes or breaches someone else's rights.
    2. You may not upload viruses or malicious code, or do anything that could disable, overburden or impair the proper working or appearance of the Website, any of its content, or our Services.
    3. You may not access or collect data from our Website using automated means (without our prior permission) or attempt to access data that you do not have permission to access.
    4. We encourage you to report content or conduct that you believe breaches your rights (including intellectual property rights) or our terms and policies.
    5. You explicitly consent to our editing of any of your content for grammar, stylistic spelling, or similar manner without altering the significance or meaning of your content. Such editing may include but is not limited to deleting repetitive words, adding omitted letter and/or use of the punctuation marks. We reserve the right to make such amendments without consulting or informing You about them.
  5. Disclaimer of Warranties
    1. Our Service is oriented towards establishing connection between different users with regards to booking of hotels, hostels, homes, and other properties. As such, a number of products and services advertised on the Website may not be available to customers outside of the territory of Georgia or may be unsuitable for tax or other reasons. You understand and agree that We cannot offer any legal advice or warranty with regard to your usage of the Website or Our Services, and We make no statement regarding the legality of Our Service in Your jurisdiction.
    2. The Services are meant only for users who are not prohibited or restricted by the laws of any applicable jurisdiction from using the Services on the Internet. The Company does not intend to enable You to contravene any applicable laws. You represent, warrant and agree to ensure that Your use of the Services will comply with all applicable laws, statutes and regulations. The Company shall not be responsible for any illegal or unauthorized use of the Services by You. By accepting these Terms of Use, You agree to assist the Company, to the extent You are able, with its compliance with applicable laws and regulations.
  6. Permitted Participation
    1. We reserve the right to verify Your registration details, such as name, address, age, and payment methods used, at any time, by requesting certain type of documents. These documents shall typically include an identity card or bank statement. If deemed necessary, We may request that the said document copies are notarized, meaning that the documents are stamped and attested by a Public Notary.
    2. In the event our requests for documents are not completed by You, the Company may at its sole discretion terminate the account and withhold any funds that are present therein. Should the documents fail our internal security checks – for example, if We suspect that they have been interfered with, or are in any way provided to mislead or misrepresent – We shall be under no obligation to accept such documents as valid. You hereby explicitly consent to the Company retaining Your or any User, and lawfully performing any background checks on private information. The basis for such investigations will be dependent on the specific case, but could include, but is not limited to, verification of the user’s registration details, such as name, address and age, verification of the user’s financial transactions, and verification of the user’s activity. The Company assumes responsibility for letting the User know about such investigations.
    3. As the End User, You hereby consent to be duly aware of the Company’s customer due diligence measures may be applied to You if the Company suspects suspicious customer activity requiring further inquiry and investigation, that You agree to be bound by the Company’s policy to access, monitor, and process Your personal information based on the requirements set out in the Terms of Service and Privacy Policy . If you do not comply with the respective customer due diligence requirements set by the Company, the Company reserves the right to deny or terminate the business relationship with you, prohibit you to carry out transactions using the Website.
  7. Intellectual Property Rights
    1. All Website design, text, graphics, music, sound, photographs, video, the selection and arrangement thereof, software compilations, underlying source code, software and all other material forming part of the Services are subject to copyright and other proprietary rights which are either owned by us or used under license from third party rights owners. To the extent that any material comprised within the Services may be downloaded or printed, it is permitted solely for Your own personal, non-commercial use.
    2. Under no circumstances shall the use of the Services grant to You any interest in any intellectual property rights (for example copyright, know-how or trademarks) owned by us or by any third party.
    3. No rights whatsoever are granted to use or reproduce any trademarks or logos, which appear on the Website except as specifically permitted in accordance with the Terms of Use.
    4. You must not, nor must You allow any other person to copy, store, publish, rent, license, sell, distribute, alter, add to, delete, remove or tamper with the Website or any part of it in any way or directly or indirectly disrupt or interfere (or attempt to disrupt or interfere) with or alter the Website.
    5. All intellectual property rights in the name Megzuri.ge, the logos, designs, trademarks and other distinctive brand features of the Company and any content provided by the Company or any third party for inclusion on the Website vest in the Company or the applicable third party. You agree not to display or use such logos, designs, trademarks and other distinctive brand features in any manner without our prior written consent.
    6. Names, trademarks and logos of entities featured in this document and on the Megzuri website are service/trademarks of their respective owners.
  8. Your Representations and Undertakings
    1. In consideration of the rights granted to You to use the Services, You represent, warrant, covenant and agree that:
      1. As the End User, You are legally capable under the applicable laws, of sound mind and capable of taking responsibility for Your own actions whilst entering into this User Agreement.
      2. You are responsible for the authenticity, validity and accuracy of any and all details provided and submitted by You to the Company either during the registration process or at any time thereafter.
      3. As the End User, Your account with the Company is solely for Your benefit. You shall not allow anyone (including a relative) to use Your account, password or identity to access or use the Services and You shall be fully responsible for any activities commenced on Your account by a third party. You will not reveal Your account username or password to any person, and You shall take all effort to ensure that such details are not revealed to any person. You shall inform us immediately if You suspect that Your account is being used by a third party and/or any third party has access to Your account username or password so that, so that we may investigate such matter in cooperation with You.
      4. As the End User, You are responsible for the security of Your username and password on Your own computer and any device on which the Website is or may be accessible including an internet access location. If this username password combination is “hacked” from Your computer, due to any virus or malware that may be present on the computer that You access Your account with, this is Your responsibility. You should report any possible hacking attempts or security breaches from Your computer immediately to the Company.
      5. As the End User, You have verified and determined that Your use of the Services does not violate any laws or regulations of any jurisdiction. You fully understand the methods, rules and procedures of the Services and internet in general. You understand that it is Your sole responsibility to ensure the accuracy and validity of any details. You will not commit any acts or display any conduct that damages the reputation of the Company.
      6. As the End User, You are fully aware of the risks involved in using our Services and You are fully responsible for any such loss, including but not limited to damage to the property (in case You are hosting on our Website) by any guests or Users, or the loss of private belongings (in case of both hosts and guests, all Users using our Website). You agree that Your use of the Services is at Your sole option, discretion and risk. You shall have no claims whatsoever against the Company or any Company within the same group of companies as the Company or their respective directors, officers, employees, Service providers, agents, or any affiliates of the Company, with regards to your losses.
      7. As the End User, You acknowledge that by registering and using the Services You have to provide the Company with accurate personal details about Yourself. The Company shall handle all information provided by You diligently and shall not disclose such information to third parties except as provided for in the Privacy Policy . We urge You to read Privacy Policy to ensure that You agree with our policies in relation to how Your information is handled.
      8. As the End User, You agree to use the Website and Services in complete accordance with the terms and conditions of this Agreement and any amendments, and shall abide by all rules and instructions that comprise the Services.
      9. You are solely responsible for all taxes and tax reporting to any relevant governmental taxation or any other authorities, subject to applicable local, state and/or federal tax regulations.
      10. As the End User, You shall use the Services only in good faith towards both the Company and the other users using the Services. In the event that the Company deems You have been using the Services in violation of any applicable law and/or to cause direct or indirect harm or injury to the Company or any User of the Services, the Company shall have the right, subject to any applicable law, to terminate Your account with the Services and any other accounts You may hold with the Company and the Company shall be entitled to retain all money therein. You hereby expressly waive any future claims against the Company in such regard, subject to any applicable laws.
    2. You hereby grant the Company Your consent to monitor and record Your communications and personal and/or non-personal information set out in the Privacy Policy at all times for the execution of this article and You shall have no claims against the Company in such regard.
  9. Prohibited Uses of the Website and Services
    1. Unlawful Activities
      1. As the End User, You declare that the property or service advertised or registered by You as available for transaction of any kind on the Website is not illegal and that You will not misuse the Services and You will not use the Services for any unlawful or fraudulent activity or prohibited transaction.
      2. If the Company suspects that You may be engaging in or have engaged in fraudulent, unlawful or improper activity including, without limitation, fraudulent representation of your properties, or misrepresentation with regards to any Service used, including but not limited to any property or service advertised or registered for transaction via this Website conduct otherwise in violation of this Agreement, Your access to the Services may be terminated immediately and/or Your account blocked, in this even the Company is under no obligation to refund You any funds that may be in Your account.
    2. Circumvention
      1. We may seek out and identify users making fraudulent or unlawful use of the Services. You shall not break into, access or attempt to break into or access or otherwise circumvent the Company’s security measures.
      2. If the Company believes that You are in breach of this clause, it may terminate Your access to the Services immediately and have Your account terminated or blocked, pending investigation, and/or notify the proper authorities of the suspected activity, which may result in the closure of all Your accounts and You being barred from future use of the Services, in this even the Company is under no obligation to refund You any funds that may be in Your account.
      3. The use of any automated tools (including but not limited to software, external devices, programs or applications) designed to provide assistance in making bookings or collecting information from our Service, or used in any other way in connection with Your use of the Services is strictly prohibited.
  10. No Offer
    1. Nothing on this Website should be construed as a solicitation of offer, or recommendation, to acquire or dispose of any investment or to engage in any other transaction, or to provide any investment advice or service. Nothing contained on the Website constitutes investment, legal, tax or other advice and is not to be relied on in making an investment or other decision.
  11. Third Party Products and Services
    1. The nature of Our Services on this Website inherently includes the liason to You of third parties who may offer you propertyies to book or certain services. We undertake no responsibility or liability whatsoever for either the truthfulness, or for the merchantability, or for any legal or proprietary title, or for any material properties of the products or services thus offered and/or advertised to you. Where we provide access to such third party products or services, or hyperlinks to internet websites, we do so for information purpose only, provided that such information or topics may be useful to users of this Website. Such links are not an endorsement of or responsibility for the opinions, ideas, products, information or services posted on this website by third parties, or on any such other websites hyperlinked hereto and we expressly disclaim any such endorsement or representation. You use such third party information and/or links entirely at your own risk and we accept no responsibility or liability for the content, use or availability of such third party information and/or websites. We have not verified the truth or accuracy of any content of such third party data or information, nor do we warrant that such content is free from any claims of copyright, trademark, or other infringement of the rights of third parties or that such data or content is devoid of viruses or other contamination. Accordingly, we make no guarantees or representations as to, and shall have no liability for, any electronic content delivered by any third party, including, without limitation, the accuracy, subject matter, quality or timeliness of any such electronic content.
    2. In addition, any third party websites may have a privacy policy or security practices different from this Website so it is important to read the policies of those sites before sharing your personal information
    3. No third party is permitted to link any other website to this Website without obtaining our prior written consent.
  12. Your Account
    1. Your account is for Your sole personal use only and shall not be used for any professional, business or commercial purpose other than those allowed within the terms and conditions and provided within the scope of Our Services.
    2. We take no responsibility for any third-party access to Your account and under no circumstances shall the Company be liable for any losses incurred by You as a result of misuse of Your password by any person or for any unauthorized access to Your account and all 10 transactions where Your user name and password have been entered correctly will be regarded as valid, whether or not authorized by You.
    3. If You do not log in to Your account for a consecutive period of 24 months, Your account will be considered a "dormant account". Any cashable balance in a dormant account may be removed by us. Before any balance is transferred out of a dormant account, We will use reasonable efforts to notify You via the most recent contact details You provided to us.
    4. The opening of multiple accounts on the Website shall be considered as an abusive behavior from the End User and those accounts shall be subjected to blocking, irrespective of the balance owned on the account. The Company shall be under no obligation to refund You any funds that may be in those accounts.
    5. If You are no longer willing to hold a Member Account on our Website, We kindly request You to contact us at [email protected] The support team will review Your request regarding account termination and notify You the decision carried out via the most recent contact details You provided to us within the 14 business days.
  13. Promotions
    1. All the information regarding promotions or special offers are available on our Website. Any applicable promotion must be used in accordance with these Terms and Conditions. We reserve the right to withdraw any promotion or special offers at any time.
    2. In the event the Company believes an End User is abusing or endeavoring to abuse a promotion, or is likely to benefit through abuse, the Company may, at its sole discretion, withdraw, deny, withhold or from any user any promotion, or either temporarily or permanently terminate the user’s access to the Services.
    3. In the event that the Company deems in its sole discretion that You have been taking unfair advantage of the Company’s promotion or have executed any other act in bad faith in relation to a promotion offered on the Website, the Company shall have the right to block or terminate Your accounts with the Company and in such circumstances, the Company shall be under no obligation to refund You any related losses.
  14. Obligations of the Company
    1. The Company has no obligation to check whether users are using the Services in accordance with the User Agreement, as updated from time to time.
    2. Under no circumstances shall the Company be obligated to investigate or pursue any complaints made by a user against any other user using the Services or to take any other action in connection therewith or take any action against a user for any reason, including without limitation for violating the terms of the User Agreement. The Company may, at its sole discretion, decide to take appropriate action against any person it suspects of engaging in any illicit behavior or otherwise violating the terms of the User Agreement, but is under no obligation to do so.
    3. The Company shall handle all personal information provided by You strictly in accordance with our Privacy Policy .
  15. Governing law and Disputes
    1. Should you have any claim in relation to Your use of the Services, the Company’s support team will review Your claim and provide You with its decision within 10 business days of You submitting Your claim or dispute. If You do not agree with the Company’s decision, You should contact our support manager to appeal the Company’s decision and provide the Company with all the relevant evidence in relation to Your appeal promptly and thoroughly.
    2. The support manager will re-review Your claim or dispute and provide You with the Company’s final and binding decision within 10 business days.
    3. In the event that You have exhausted all reasonable means in resolving a complaint which You may have in relation to the Services, Georgian law governs this Agreement regardless of whether you reside or do business with Us in Georgia or elsewhere, and you agree that the Georgian Courts shall have exclusive jurisdiction to determine any matter or dispute in connection with or arising out of this Website and this Agreement.
    4. This Website is not directed to, nor intended for distribution or use by, any person or entity in any jurisdiction or country where the publication or availability of this Website or such distribution or use would be contrary to local law or regulation. If you choose to access information on this Website, it is your responsibility to comply with the applicable local, national or international laws and any use of this Website in such jurisdictions is entirely at your own risk. For guidance relating to your specific situation, please contact your legal adviser.
    5. If any provision in this User Agreement is invalid or unenforceable, the remaining provisions will continue in full force and effect. We reserve the right, at our sole discretion, to change the terms and conditions of this Agreement at any time and without prior notice.
  16. Limitation of Liability
    1. You agree that You are free to choose whether to use the Services and do so at Your sole discretion and risk.
    2. We will provide the Services with reasonable skill and care and substantially as described in this Agreement. We do not make any other promises or warranties regarding the Services, or any products or Services forming a part of the Services, and hereby exclude (to the extent permitted by law) all implied warranties in respect of the same (including implied warranties as to satisfactory quality and/or proper for Your purpose). In particular, We do not warrant that the Website and/or the Services will have uninterrupted availability or that it will be free of bugs, viruses or other errors.
    3. The Company shall not be liable to You or any third party in contract, negligence, tort or otherwise, for any loss or damage whatsoever arising from or in any way connected with Your, or any third party’s use of the Services, whether direct or indirect, including, without limitation, damage for loss of business or loss of anticipated business or revenue, loss of business information, or any other pecuniary or significant loss.
    4. The Company shall not be liable in contract, tort or otherwise, for any loss or damage whatsoever arising from or in any way connected with Your use of any link contained on the Website. The Company is not responsible for the content contained on any Internet Website linked to from the Website or via the Services.
    5. You confirm that the Company shall not be responsible to You or any third party for any modification to, suspension of or interruption of the Services.
    6. You agree that, in the event that the Services, either owned by the Company or provided by the Service Providers or the Website, fails to operate correctly as a result of, but not limited to, any delay or interruption in operation, transaction or transmission, any loss or corruption of data or communication or lines failure, any person's misuse of the Websites or its contents or any error or any other factors beyond our control:
      1. The Company will not be responsible for any loss that may result, in such manner no loss will be refunded.
      2. If any such errors result in an increase in revenue owed or paid to You, You shall not be entitled to such increase. You shall immediately inform the Company of the error and shall repay any amounts credited to Your account in error to the Company (as directed by the Company) or the Company may, at its discretion, deduct an amount equal to those earnings from Your account.
  17. Breach of the User Agreement
    1. You will fully indemnify, defend and hold us and our officers, directors, employees, agents, contractors and suppliers harmless from and against any and all losses, costs, expenses, claims, demands, liabilities and damages (including legal fees), however caused, that may arise, whether or not reasonably foreseeable, as a result of or in connection with:
      1. The access to and use of the Services by You or by anyone else using Your username and password;
      2. Any breach by You of any of the terms and provisions of the Terms of Use.
    2. Where You are in breach of the Agreement, We may at our sole discretion, prior to any suspension or termination of Your Account, notify You (using Your Contact Details) that You are in breach, requiring You to stop the relevant act or failure to act, and/or requiring You to put right an act or fault on Your part and warning You of our intended action if You do not do so, provided always that such notification shall not be deemed as a preliminary warning before any suspension or termination of Your Account.
    3. We have the right to disable any user account, whether chosen by You or allocated by us, at any time, if in our reasonable opinion You have failed to comply with any of the provisions of this Agreement.
  18. Communication Features
    1. As part of Your use of the Service the Company may provide You with messaging features or reveal to you private contact information of other users via which You will be able to communicate with other users of the Service. The Company reserves the right to review any communication and to keep a record of all statements made on such facility. By using the Website and communicating with other Users, You are subject to the following rules:
      1. You shall not make any statements that are sexually explicit or grossly offensive, including expressions of bigotry, racism, hatred or profanity;
      2. You shall not make statements that advertise, promote or otherwise relate to any other online entities;
      3. You shall not make statements about the Company or the Websites or any other Internet Website connected to the Company that are untrue and/or malicious and/or damaging to the Company.
    2. In the event of Your violating any of the above provisions, the Company shall have the right to temporarily or permanently terminate Your account.
  19. Miscellaneous
    1. If any part of the User Agreement shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the rest of the User Agreement and shall not affect the validity and enforceability of any of the remaining provisions of the User Agreement. In such cases, the part deemed invalid or unenforceable shall be construed in a manner consistent with applicable law to reflect, as closely as possible, the original intent of the parties and the true spirit of this Agreement.
    2. No waiver by us of any terms of the User Agreement shall be interpreted as a waiver of any preceding or succeeding breach of any terms of the User Agreement.
    3. Unless otherwise expressly stated, nothing in the User Agreement shall create or confer any rights or any other benefits to third parties.
    4. In the User Agreement, "You" or "Your" or "User" or “End User” means any person who uses the Services under the User Agreement. Unless otherwise stated, "We", "Us" or "Our" refers collectively to the Company and its subsidiaries, affiliates, directors, officers, employees, agents and contractors.
    5. Pursuant to any applicable jurisdiction, You may be required to complete certain tax forms on earnings that exceed a taxable threshold. By using the Services, You agree to fully comply with all applicable tax laws and hereby release the Company from any liability associated with Your compliance.